Introduction
The Oak Development respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect personal information from our website visitors, service clients, and those who communicate with us.
Information We Collect
We gather the following types of information:
- Contact details including name, email address, phone number, and business name
- Data submitted through forms, surveys, and booking submissions
- Communication records via SMS, phone calls, and email
- Website usage analytics and cookie data
How We Use Your Information
The information we collect is used to:
- Deliver and manage the services you request
- Transmit information or marketing communications you have requested (with your consent)
- Address inquiries and provide customer support
- Meet legal and regulatory requirements
SMS / Text Messaging
By submitting your phone number and opting in through our website forms, you consent to receive text messages from The Oak Development regarding inquiries, scheduling, estimates, project updates, and notifications.
Opt-Out: Reply “STOP” to any of our messages to discontinue SMS communications at any time. Reply “HELP” for assistance, or contact us at info@theoakdevelopment.com.
Promotional Messages: You may separately consent to receive promotional texts about special offers and services. This consent is not required to use our services.
Data Sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
Data Security
We use industry-standard security measures to guard your personal information against unauthorized access, alteration, disclosure, or destruction. While we take these precautions seriously, no transmission over the internet can be guaranteed to be 100% secure.
Information Sharing
The Oak Development does not sell or rent your personal data to third parties. We share information with vendors only as strictly necessary for service delivery or legal compliance.
Your Rights
You have the right to request access to, correction of, or deletion of the personal information we hold about you. To exercise these rights, please contact us at info@theoakdevelopment.com.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please reach out:
Phone: 818-239-6685
Email: info@theoakdevelopment.com
